Measures we are taking to ensure we are Covid – 19 compliant.
On Friday 20th March we unfortunately were left with no option but to temporarily close the studio to face to face classes due to government guidance to close leisure centres and gyms. On Saturday 21st March we launched our first online zoom equipment free class.
We are reopening to face to face classes from 1st August, we are COVID compliant and have completed all risk assessments to confirm this. You can view our newly updated policys here and view our new studio layout on our video walk through.
Options for Students & Members:
We ran an online timetable of classes suitable for all levels. The most popular ones have now been added to our blended timetable from AUG 2020 to support our students and members who are continuing to opt for training outside of the studio.
We have an online exclusive facebook group available for all blush members, whether your membership live live or on freeze. Students who were attending classes at the studio at the time of the closure are also welcome to join, as are students who have joined us since we started online classes. You can request to join the group at this link. The group posts regular training and motivational videos to assist your at home training.
We doubled up class allowances and moved to an online booking software. All bronze students who attended one face to face class per week had their class allowance doubled to two classes per week, silver members have been doubled to 4 classes per week, and gold members to 6 classes per week.
We are reopening face to face classes from 1st August and therefore members who are attending face to face have reactivated their memberships to their original allowances.
Options to Downgrade & Freeze Memberships
Downgrading your Membership:
Many students have felt the financial pressures of the pandemic, as well as a shortage of time to attend the amount of online classes we are now offering. We therefore offered a Covid-19 exclusive option for all members to downgrade to pay less and attend online classes. This was available to all blush members at the time of closure.
Freezing your Membership:
This is an exclusive benefit for all current students to assist with the fast changes faced in the pandemic. We are offering a flexible option to memberships by freezing payments until we reopen. The minimum freeze is 1 month, you can freeze any memberships by emailing us at email@example.com. Freezing starts from the 1st of the month and can be applied for in advance only. For more details please see the FAQ’s of Freezing a membership below:
What about classes/photoshoots/workshops owed due to closure?
We have honoured all classes which were missed the term we were running before we closed. We understand this term presented many students with difficult choices whether to attend. We therefore are honouring all classes missed. You can redeem these either at online classes or when we reopen. To redeem online email us at firstname.lastname@example.org.
Photoshoots and workshops which were booked and paid have been credited back to online accounts. We have rearranged new dates for Photoshoots for SEPT 2020 and details of these will be posted in AUG.
Stages to Re-Open the studio
We are reopening the studio from
25th July to private sessions
1st August to face to face classes
We have implemented the following measures to ensure we are COVID compliant:
One person per piece of equipment
5 people per class
Cleaning in between every class with high alcohol % cleaners
Once per week a clean of the whole premises with a cleaning company
One way Entrance & Exit systems
Sanitising stations around the studio
Personal storage systems redesigned to minimise waiting and personal items in the studio
Marked out areas around equipment to ensure maintain social distancing laws
Strictly online booking only to support track and trace
Contactless or bank transfer payment methods accepted only
FAQ of Freezing your Membership during Covid -19 Pandemic
What is a Freeze of Membership?: A temporary hold on a blush membership, only available due to the Covid 19 Pandemic. The student stops any payments to Blush during our lockdown government closure temporarily and Blush hold their monthly membership payments and previously owed classes to be reused when we are fully open.
When will the Frozen Membership be reactivated? We will contact students who are on freeze when we have confirmation of how and when we are reopening. Once we are reopen, the membership will reactivate and the member will make payments via standing order again. The membership will start as it finished. When will the Freeze start and what payments will I make? To start the freeze the member must email a request in advance and state the date from when they wish the freeze to start. The freeze is a minimum of one month for any months we are closed due to the Covid-19 Pandemic, the freeze starts from the 1st of a month. No payments are made from after the start date of the freeze. All payments up until the start of the freeze must have been made.
Do I have to pay straight away again when you reopen? You won’t need to make any payments in advance, you will only need to restart the standing order the same month we restart the membership. For example if you usually pay on the 1st of the month and we restart your membership on the 1st July, you will restart your standing order on the 1st July, likewise if you usually pay on the 15th.
What is a Membership Cancellation? A membership cancellation is final and there are no membership classes or months owed to the student by the company. A cancellation is made via email 30 days minimum in advance of the cancellation date. The cancellation is made at the end of a month and the month of the cancellation, no payment is made by the student. For example, if the student pays on the 1st of the month. The final payment will be 1st July for a membership cancellation for 31st August. Upon cancellation, the student forfeits all classes and catch ups owed prior to the closure of the studio due to Covid-19.
Can the membership be restarted if I cancel? Yes of course, you can restart the membership, however this will be made in advance of the membership starting. So for example, to restart the membership on 1st July, a full paymnet will need to be made prior to the 1st July. Another payment will then be due in July via standing order.